Can another person explore this for me and let me understand how I could possibly get it back (presumably they discovered it on the ground by my seat).
why can’t you be much more up front together with your customers, WestJet men and women never address you or penalize in this way. They have the company.
Hello, my girlfriend And that i just lately obtained return tickets from Hamilton (YHM) to Orlando (MCO) on flight WO 830) leaving YHM Nov. 28, 2019. We arrived within the airport at the very least 2 hours prior to the flight was scheduled to depart. Once we arrived, no one from Swoop airlines within the checkin counter, at the safety Check out or at boarding requested to discover identification right up until about 10 minutes in advance of boarding, at which level I offered my Nexus card which we just recently acquired. I used to be educated by the two US and Canadian customs that my Nexus card replaces my regular passport when travelling to/from United states of america, like air vacation. Once i attempted to use the Nexus card, I was instructed it was not legitimate and was denied boarding. The agent knowledgeable me that the web site signifies that a passport is necessary.
I understand that WestJet owns Swoop, WestJet = an airline that prides by itself on employee possession & customer care…
I want someone could response me about the phone Once i attempted to call for many times now exterior my seven times, I made an effort to navigate the online nonetheless no luck , all im looking to do would be to cancel my flight and hope to obtain future credit history, B58MFM, Mar twenty five, 2020 to Abbotsford fr Edm vise versa on Mar.
– We've moved out the return flight from Abbottsford to Toronto to Sept. 8th but weren't effective in relocating out the departure date to Sept 5th.
I don't know when you web-site that claims April four was up to date, and you also allow it to be really hard to Get hold of you.
I've moved out the hotel and car or truck rental bookings appropriately. We attempted to reach Fly Swoop Customer Treatment right now but have been unsuccessful. And attempted to switch the flight booking using the web aid tool and ended up partially profitable.
I spelled out to her the situation and he or she confident me that our flight wasnt cancelled and it had been traveling to Wpg, I spelled out to her which i was performing my portion as being a Canadian for what we had been told by Prime Minister to STAY House. I feel that we needs to be provided a credit rating for our flight on March 23, she stated she couldnt , we didnt qualify, but she is going to give be One more day for return flight about the March 29. She scheduled us for Oct. I dont recognize the reasonning for not giving a credit score on our flight March 23. What Component of STAY Dwelling did she not recognize. I would likje a follow up e-mail ,be sure to,,we fly Swoop for all our flights ..i have usually utilized Swoop before and l normally beloved the support, but i sense i was not dealt with suitable. Thanks
Regrettably I’m extremely upset Along with the provider I acquired when looking to terminate my flights for just a credit rating for upcoming use. I had been advised it absolutely was difficult and that in addition to which i couldn’t have a rebooking price waived. I have rebooked tho I don’t know if I might make that flight both.
They’ve misplaced a buyer and I hope this can be a cautionary tale for anybody who’s tempted to fly this spending budget airline….
your webpage ISN’T Doing work all over again……………. on maintain for customer service for more than 20 mins….
I don’t know if my bag qualifies for a private carry on. I have presently paid out $one hundred sixty for baggage. Be sure to allow me to know. I am able to’t get via in your Business office. My flight leaves on Friday.
Although undergoing safety at Hamilton airport my wife And that i were the only two current in the line. A person came up guiding me and need to jump in advance of us. He was loud impolite obnoxious and incoherent. He grabbed a tote get more info box and tried to put it in between my wife’s and mine. I taken off it and place it at the rear of mine and instructed him to attend his flip as their ended up only two of us ahead of him. The attendant at the next aisle explained to him she would place him as a result of. The security officer in are aisle advised him to come forward. It had been presently we ended up created informed he was a flight attendant. At no time did he tell us of the nor was he putting on any identification. If he had not been so confrontational and determined this it wouldn’t are a difficulty. I am a sixty 4 year previous veteran having a Listening to impairment have often been considerate and courteous. I attract the line at becoming abused. Through this time he kept yelling at us and threatening us “view what I do as well you “. I will get you kicked off. He stored on rambling and was very agitated. I created a hand gesture as way too keep talking as he was beginning to upset us. My spouse stored telling him to quiet down and relax, he ongoing to threaten her. We had been extremely concerned about his threats. We then proceeded by means of stability with no problems what so ever. We manufactured are strategy to the waiting around space. As we ended up seated we noticed him with a gaggle of attendants pointing at us and smiling. we checked in and every asked a separate attendant ways to file a grievance. We have been ready just one hour to forty five minutes to boarding. When boarding was referred to as we had been second in line when to female approached us and we ended up advised the Captain was denying us boarding for unruly behavior. He had occur fantastic on his threats as we feared. I then move forward to inquire what unruly actions had taken put. They refuse to make clear. I questioned her for just a written statemented of why this was occurring. I asked for that flight attendants name, and also the Captains. She refuse to provide names and wrote her title with the rationalization.